These Terms & Conditions govern your use of the ezi188 platform, including the sportsbook, live casino, slot games, and all associated services. By accessing or using ezi188, you confirm that you have read, understood, and agreed to be bound by these terms in full.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
Age Restriction: You must be at least 21 years of age to register an Account or use any service on the ezi188 Platform. Underage gambling is strictly prohibited.
By registering an Account, you represent and warrant that:
ezi188 reserves the right to request proof of age and identity at any point. Accounts where eligibility cannot be confirmed may be suspended pending verification, and any winnings accrued during an eligibility dispute may be withheld pending resolution.
Each Member is permitted to hold only one active Account on the ezi188 Platform. Registering or operating multiple Accounts — whether using the same or different personal details, payment methods, devices, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms & Conditions. Where duplicate Accounts are identified, ezi188 reserves the right to close all associated Accounts, forfeit any Bonus Funds, and withhold any withdrawals pending investigation.
You must provide accurate, complete, and truthful information during the registration process, including your full legal name, date of birth, residential address, email address, and mobile telephone number. You are responsible for maintaining the accuracy of your Account information and must update it promptly if any details change. ezi188 is not liable for losses or delays arising from inaccurate Account information provided by the Member.
You are solely responsible for maintaining the confidentiality of your ezi188 login credentials — your username and password — and for all activity conducted under your Account. You must not share your login credentials with any third party. If you suspect unauthorized access to your Account, you must contact ezi188 Live Support immediately. ezi188 will not be liable for losses arising from unauthorized Account access where the Member has failed to maintain adequate credential security.
All ezi188 Accounts are denominated in Indonesian Rupiah (IDR). All deposits, withdrawals, wagers, winnings, bonus amounts, and fee calculations are expressed in IDR. ezi188 does not support multi-currency accounts or automatic currency conversion.
ezi188 is required to conduct Know Your Customer (KYC) verification as part of its commitment to operating a secure, compliant, and accountable platform. KYC verification may be triggered at Account registration, upon reaching certain deposit or withdrawal thresholds, or at any time at the Operator's discretion.
Members may be required to submit one or more of the following documents:
ezi188 aims to complete standard KYC reviews within 24 to 72 hours of receiving all required documentation. During active verification, withdrawal requests may be placed on hold. Members will be notified via their registered email address or Platform notification of the outcome of their KYC review.
If a Member is unable or unwilling to provide the required KYC documentation within a reasonable timeframe (typically 30 days from first request), ezi188 reserves the right to restrict Account functionality, suspend withdrawal access, or permanently close the Account. In cases of suspected fraud or identity misrepresentation, any funds held in the Account may be withheld pending further investigation and, where applicable, reported to relevant authorities.
ezi188 supports the following Indonesian Rupiah payment methods for both deposits and withdrawals:
All payment methods listed above are subject to availability at the time of transaction. ezi188 reserves the right to add, modify, or remove supported payment methods with reasonable advance notice where operationally possible.
If a deposit fails to credit within the stated processing window, Members should contact ezi188 Live Support with the transaction reference number and timestamp. ezi188 will investigate and, where the payment was successfully received by its processor, credit the funds manually within 24 hours. ezi188 is not liable for delays caused by third-party banking infrastructure, scheduled bank maintenance windows, or force majeure events.
Important: ezi188 does not accept deposits made via credit card, cryptocurrency, or any payment method not listed in Section 5.1. Funds received via unsupported channels will be returned to the originating account, subject to any applicable processing fees imposed by the payment provider.
All bonuses, free spins, cashback awards, tournament prizes, and other promotional incentives offered by ezi188 are subject to the specific terms published alongside each promotion, which form part of these Terms & Conditions by incorporation. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term prevails for that promotion only.
Unless explicitly stated otherwise in the promotion terms:
ezi188 employs active monitoring to detect bonus abuse, including but not limited to: low-risk hedging strategies designed to guarantee a risk-free outcome from bonus funds, coordinated play across multiple accounts, and exploitation of software errors or pricing anomalies. Where bonus abuse is detected, ezi188 reserves the right to void the relevant bonus, forfeit associated winnings, and suspend or permanently close the Account without prior notice.
ezi188 regularly publishes promotions aligned with major sporting events and the Indonesian cultural calendar, including Ramadhan reload offers, Idul Fitri cashback campaigns, and Indonesian Independence Day (17 August) tournaments. These promotions are published on the Promotions dashboard, accessible after ezi188 login. ezi188 reserves the right to modify or withdraw any active promotion at any time, with reasonable effort to provide advance notice to opted-in Members.
All sportsbook bets placed on the ezi188 Platform are subject to the specific sport rules and market rules published in the Sportsbook Rules section, accessible from the sportsbook interface. Key general principles include:
Live casino games are operated by third-party studios — including Evolution Gaming and Pragmatic Play Live — and are subject to the rules of the individual game as presented by the live dealer and displayed in the game interface. ezi188 is not responsible for errors, interruptions, or disputes arising from the live studio infrastructure. In the event of a technical disconnection during a live game round, ezi188 will resolve the outcome in accordance with the studio provider's documented disconnection policy.
All slot titles available on ezi188 are supplied by licensed third-party studios and use independently certified Random Number Generator (RNG) technology. Published Return to Player (RTP) percentages are theoretical long-run averages, not guaranteed return rates for any individual session. ezi188 does not modify RTP settings below the default certified configuration for any game.
In the event of a manifest pricing error, software malfunction, or data feed error affecting the outcome of any bet or game round, ezi188 reserves the right to void the affected bets and return stakes to Members' Balances. ezi188 will not honor winnings arising from a demonstrable technical error regardless of whether funds were temporarily credited to the Member's Balance.
ezi188 is committed to promoting responsible gambling practices and provides a range of tools to help Members manage their play. These tools are accessible from the Account Settings panel after ezi188 login and include:
If you believe gambling is negatively affecting your finances, relationships, or wellbeing, we encourage you to visit our dedicated Responsible Gaming page or contact our 24/7 Indonesian-speaking Live Support team immediately. ezi188 takes all responsible gaming requests seriously and will act on them without delay. You must be 21 or older to use this Platform — adults only (21+).
The following conduct is strictly prohibited on the ezi188 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms & Conditions and may result in immediate Account suspension, forfeiture of Balance, and referral to relevant authorities:
All content on the ezi188 Platform — including but not limited to the ezi188 brand name, logo, website design, game interfaces, promotional graphics, written content, and software — is the property of the Operator or its licensors and is protected by applicable intellectual property laws. Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal entertainment purposes only. This license does not include any right to:
To the fullest extent permitted by applicable law, ezi188 and its officers, directors, employees, and affiliates shall not be liable for:
Where liability cannot be excluded by law, ezi188's total aggregate liability to any Member in connection with these Terms & Conditions shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.
Gambling Risk Disclaimer: Online gambling involves real financial risk. ezi188 provides a platform for entertainment purposes. Participation does not guarantee any financial return. Play only what you can afford to lose.
You may close your ezi188 Account at any time by contacting Live Support and submitting a written closure request. Prior to closure, any pending withdrawal requests will be processed in accordance with standard withdrawal terms. Real-money Balance remaining at the time of closure will be returned to the Member's designated payment account, subject to completion of any applicable KYC requirements.
ezi188 reserves the right to suspend, restrict, or permanently terminate any Account at its discretion, including where:
Where an Account is terminated for cause, any Bonus Funds and bonus-derived winnings will be forfeited. Real-money funds may be withheld pending investigation and will be released or returned in accordance with the outcome of that investigation.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Operator holds its international gaming license. Any dispute arising from or in connection with these Terms & Conditions that cannot be resolved through direct negotiation with ezi188 customer support shall be submitted to binding arbitration in accordance with the rules of an internationally recognized arbitration body, as designated by ezi188 at the time of the dispute.
ezi188 is an internationally licensed platform. Indonesian players access and use the Platform at their own risk and are solely responsible for determining whether their participation is consistent with the laws applicable to them in their place of residence. ezi188 does not represent, warrant, or guarantee that use of the Platform is legal in any specific jurisdiction.
Nothing in this clause limits a Member's statutory consumer rights under applicable Indonesian law to the extent those rights cannot be contractually waived.
ezi188 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to Members via the registered email address and/or a prominent notice on the Platform at least 7 days before the change takes effect, except where immediate changes are required by applicable law or regulatory instruction.
Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the Platform and may request Account closure in accordance with Section 12.1.
The version of these Terms & Conditions displaying the most recent "Last Updated" date at the top of this page is the version currently in force. Prior versions are available on request via Live Support.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the ezi188 Platform, you may contact us through the following channel:
Email: [email protected] (plain text — not a clickable link)
Our 24/7 Indonesian-speaking Live Support team is also available directly from any page of the ezi188 Platform. We aim to respond to all written enquiries within 24 hours (WIB business days) and to resolve all complaints within 14 days of receipt of complete information from the Member.
A plain-English summary of the most important protections and obligations in these Terms & Conditions for ezi188 members.
All Members must be at least 21 years of age. ezi188 enforces KYC identity checks and reserves the right to request government-issued ID (such as an Indonesian KTP) at any point to confirm eligibility.
Every deposit and withdrawal on ezi188 is denominated in Indonesian Rupiah (IDR). No currency conversion applies. Supported methods include BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja.
All bonuses on ezi188 carry clearly stated Wagering Requirements, eligible game lists, minimum odds (for sportsbook bonuses), and expiry periods — published before opt-in, not buried in a footnote afterwards.
Members are responsible for maintaining their own credential security. ezi188 applies SSL encryption, device recognition, and adaptive login security checks to protect Account access. Suspicious activity should be reported to Live Support immediately.
Deposit limits, session reminders, self-exclusion, and reality checks are available to all Members from Account Settings. Responsible gaming requests are actioned immediately by the 24/7 support team.
All games on ezi188 use independently RNG-certified technology from licensed studios. ezi188 does not modify default RTP configurations. Bet settlement follows published rules and any manifest errors result in void bets with full stake return.
Our 24/7 Indonesian-speaking support team can clarify any clause. Ready to play? Log in to ezi188 and explore our sportsbook, live casino, and 1,000+ slots — all in IDR. Adults only (21+).